Privacy Policy

Welcome to Macrame Wall Hanging! At Macrame Wall Hanging, we are committed to protecting the privacy and security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

Please take a moment to read this Privacy Policy carefully. By accessing or using our website and services, you consent to the practices described in this policy.

  1. Information We Collect

1.1. Personal Information We may collect personal information from you when you visit our website or interact with our services. This may include:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Payment Information: Credit card information or other payment details when you make a purchase.
  • Account Information: Username and password if you create an account on our website.
  • Communication Data: Records of your correspondence with us, including emails and other messages you send us.
  • Transaction Data: Information about your purchases, including order history, product preferences, and shipping details.
  • User Content: Information you provide when you post reviews, comments, or other user-generated content on our website.

1.2. Automatically Collected Information We may collect certain information automatically when you visit our website, including:

  • Device Information: Information about your device, such as the type, model, operating system, and unique device identifiers.
  • Usage Information: Details about your interaction with our website, such as pages viewed, time spent on the site, and referral source.
  • Location Information: Approximate location data based on your IP address or device settings.
  1. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Provide and Maintain our Services:

  • Process orders and transactions.
  • Create and manage user accounts.
  • Communicate with you regarding your orders and inquiries.
  • Respond to customer service requests.

2.2. To Improve and Personalize our Services:

  • Analyze and monitor website usage.
  • Customize your experience on our website.
  • Offer personalized product recommendations and marketing communications.

2.3. To Comply with Legal Obligations:

  • Comply with legal and regulatory requirements.
  • Investigate and prevent fraudulent or illegal activities.
  1. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

3.1. Service Providers: We may share your information with third-party service providers who assist us in operating our website and services, including payment processing, shipping, and marketing.

3.2. Legal Requirements: We may disclose your information in response to a legal request, such as a court order or subpoena.

3.3. Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

  1. Your Privacy Choices

You have certain rights regarding your personal information. You can:

  • Access, correct, or update your personal information.
  • Opt out of marketing communications.
  • Delete your account or personal information, subject to legal and business requirements.

Please contact us at support@macramewallhanging.in to exercise these rights or if you have any questions or concerns about your privacy.

  1. Data Security

We take the security of your personal information seriously and employ industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any significant changes will be posted on our website.

  1. Contact Information

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at support@macramewallhanging.in

By using our website and services, you acknowledge and consent to the terms of this Privacy Policy.