Return and Refund
Thank you for shopping at Macrame Wall Hanging! We value your satisfaction and want to ensure you have a positive shopping experience with us.
Please read our Return and Refund Policy carefully to understand your rights and responsibilities when making a purchase from our store.
Returns and Exchanges:
We gladly accept returns and exchanges within 7 days from the date of reach your door step.
If you are not completely satisfied with your order, please follow these steps:
Contact Us:
- Reach out to our Customer Support team at support@macramewallhanging.in with your order number and reason for the return/exchange. We will provide you with further instructions.
Return Eligibility:
- To be eligible for a return or exchange, the item must be unused, in its original condition, and in the original packaging.
Return Shipping:
- We not take any charge for return shipping.
Refunds:
Upon receiving your returned item, we will inspect it to ensure it meets our return eligibility criteria. If the return is approved, we will initiate a refund to your original payment method within 24 hours. The time it takes for the refund to reflect in your account may vary depending on your payment provider. But usually transfer in your account within 2 to 3 business days.
Non-Returnable Items:
Please note that some items are non-returnable, including but not limited to:
- Custom or personalized orders.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at support@macramewallhanging.in. We will work to resolve the issue promptly by offering a replacement or a full refund.
Cancellations:
You may cancel your order within 24 hours of purchase by contacting our Customer Support team at support@macramewallhanging.in.
Contact Us:
If you have any questions or need further assistance regarding our Return and Refund Policy, please do not hesitate to reach out to our Customer Support team at support@macramewallhanging.in. We are here to help and ensure your shopping experience with Macrame Wall Hanging is enjoyable.
Please remember that this policy is subject to change without prior notice, so we recommend reviewing it each time you make a purchase. Thank you for choosing Macrame Wall Hanging for your home decor needs!